Contact
Use this page for product questions, bug reports, feedback, privacy requests, or legal notices related to WebHarmonium.
Primary contacts
- Email: support@webharmonium.vip
- Privacy: privacy@webharmonium.vip
- Legal: legal@webharmonium.vip
Reasons to reach out
- Bug reports
- Feature requests
- Privacy questions
- Partnership or embedding requests
- Legal notices or compliance-related questions
What to include in your message
Including clear detail helps us review your request faster:
- The page URL involved
- Browser and version
- Device and operating system
- Steps to reproduce, if reporting a bug
- What you expected to happen
- What actually happened
- Screenshots, recordings, or controller details when relevant
Bug report checklist
For playback, keyboard, or MIDI issues, it is especially helpful to include:
- Whether you were using laptop keys, touch, or MIDI
- Whether audio started at all or only some keys failed
- The exact browser permission state, if MIDI was involved
- Any connected hardware model name
- Whether the issue is repeatable after refresh
Privacy and legal requests
If your message concerns privacy, data handling, takedown issues, or legal notices, use the relevant address above and include the page URL plus a short subject summary.
Response and support expectations
WebHarmonium is a lightweight public product. Messages are reviewed as capacity allows, and no paid support SLA is promised unless separately agreed in writing.